A Hybrid Integration Platform brings together a diverse set of integration personas, integration disciplines, endpoints and architectures under common governance. APIs play a key role in that governance.
What is an API Product?
API Management trial: Secure your APIs with API Manager
Why do service level agreements (SLAs) fail?
- SLAs just aren’t detailed enough.
- SLAs don’t work out because of lack of clarity around incentives.
- SLAs that are not effectively monitored tend to have more issues with quality of service than those with automated mechanisms for continuous, fact-based evaluation.