CHAPTER 1

Introduction

1.1 Background of the study

Internship program has become the bridge for those who want to enter to corporate level from the college life, through internship I got to know the real working environment which was very much different from my course study.

Internship has developed a kind of confidence in me that now I can do something different from new employee and I can work as like an employee. The main things I learnt from internship are the value of time and importance of punctuality and rules and regulations that we have to follow as an employee.

1.2 Objectives of study

The general objective of this report is to partially fulfill the requirements for the degree of BCIS. However, the specific objectives are as follows:

  • To find the use of Websites in today’s society.
  • To develop the Management Skills, Personality and Teamwork.
  • To develop the interpersonal skills, conceptual as well as technical skills.
  • Tips and techniques to design and program website.
  • Technique to earn online.

1.4 Limitations of the Study:

Major limitations of internship report are as follows:

  • Lack of proper research and detailed information about the company and its operating activities.
  • Time frame to perform internship was short.
  • Lack of knowledge to run programs and software used by DP Sign.
  • Object-oriented based programming and use of different programming languages in DP Sign stopped me to learn more.

1.5 Selection Method of Data Collection

There are two major approaches to gathering information in my internship about the situation, person, problems or phenomenon and software in DP Sign.

  • Internal information
  • External Information

This information was collected with the help of both primary and secondary resources.

  1. Primary Data: They are collected by me on the concern topic, which are original. While studying I have come across with the sources such as direct interviews with the supervisor, opinion of the different employee, informal talks with the employees etc.
  2. Secondary Data: They are collected by me on the basis of the study of networking in the organizations. For preparing this report on networking and data communication I have collected information through Nepal Bank, internet, books, teachers, and some previous records.

CHAPTER 2

Report Body

2.1 Introduction of DP Sign

D.P. Sign

  1. stands for Digital
  2. stands for Printed

Sign     stands for different kind of signs.

Registered Name:                   D.P. Sign

Address:                                  New Baneshwore, Shankhamool-125/28, KTM.

Phone:                                     01-4783309

Website:                                  https://webocreation.com

E-mail:                                     webocreation.com@gmail.com

DP SIGN is a global IT services company providing IT consulting, technology and outsourcing services. Using our enhanced global delivery model, innovative plat-forming approach and industry expertise, we provide cost‐effective services that enable our clients to use IT to enhance business performance, accelerate time‐to‐market, increase productivity and improve customer service.

DP SIGN provides value to its customers by innovation, accomplishment, trust and long‐term relationship through its unique service portfolio and expertise.

DP SIGN brings quality services and products to its customers on time and at the most competitive prices. DP SIGN has very strong software engineering processes for software design and development activities. These strengths enable DP SIGN to smoothly adapt to the rapid enhancements in the technological domain while maintaining constant focus on the ever changing business needs of its clients. With the vision of becoming the best IT service provider of nation, DP SIGN has been trailblazer in various domain of software engineering in Nepal.

Embedded system programming, Quality assurance techniques and process oriented approach towards the design and development are those where DP SIGN has become pioneer in the local context. Again, sustained quality delivery on time, post‐delivery services, corporate culture, documented knowledge acquisition and continuous learning environments are the critical success factors of DP SIGN to achieve its vision.

2.2 Corporate Goal of the Company

The three pillars on which the DP Sign has its corporate structure are:

  1. Continuous improvement
  2. Customer’s satisfaction
  3. Quality of product and system

All these pillars are the pillars of quality system which the organization owns in order to satisfy its customers. Continuous improvement means the process of quality is not still at a certain point, it continuously moving towards the improvement and can’t be still to some location, and the sole objective of this continuous improvement is to satisfy the customers need by giving the customer the quality products.

2.3 Mission Statement of the company

“Our mission is to offer advanced, convenient, and money saving digitally printing things in Monitors or papers with the implementation of distinctive ideas and expertise. Our foundation of survival is based on providing valued clients a convenient and affordable source for digitalizing the world“.

In a clear sense, our motto is to be “A strategic partner of our clients not a mere vendor.”

2.4 D.P. Sign’s spirit is infused into every component

D.P. Sign doesn’t simply just make and sell products; we are also deeply concerned with a number of issues, such as quality products, quick service, after sale services and what type of services would be ideal for the clients. This enables us to refine existing work procedure and our technologies. Every work is done and processed with the clients in our mind.

2.5 Services

DP SIGN offers a broad range of printing, IT consulting, custom programming services and online earning training. We have significant experience satisfying the most special technical needs of our customers. We understand the importance of a balanced technical design. We apply the appropriate level of technology to each project, keeping smaller projects simple and larger projects robust.

Our clients represent a broad cross‐section of businesses. We are very proud of the relationships we have built, and we have earned them through listening, learning, and communicating with our clients.

The categories below summarize our most common tasks.

2.5.1 Web Development

  • Web Services
  • Content Management
  • E‐business solution (CMS, E‐auction, E‐catalogs etc)
  • Search Engine optimization
  • E‐commerce and portals
  • E‐Learning Management System

2.5.2 Web based application design and development

  • Business work flow management
  • CRM
  • MIS

2.5.3 Generic/custom software solutions (in different platforms/domains)

  • Auto
  • Pharmaceuticals
  • Mortgage

2.5.4 Embedded software solutions

2.5.5 Online Earning Training

2.6 Engagement Models

2.6.1. Fixed price turnkey model

This model is applicable for projects where requirement specifications and time lines are clearly defined and frozen. This helps clients if they have a fixed budget for development and are clear about their requirements. We work with our client to define expected deliverables to determine a mutually agreed fixed price.

2.6.2. Per resource model

This model offers clients the flexibility to alter requirement specification, team size and time line of projects based on market trends and feedback. This model suits best for most of the projects due to software development project’s inherent need of altering specification throughout the development life cycle. Client pays monthly fee per resource (development, QA or management).

2.6.3. Offshore model

Our core expertise lies in establishing Offshore Development Centers for its clients. Through this model we serve our clients with highly experienced professionals with varied skill sets, resources, flexibility and time & cost‐to‐market advantages, allowing them to enjoy the long term gains of offshore outsourcing. DP SIGN operates as an extension to clients’ existing software engineering business. The secret of its success can be attributed to the fact that this model gives an opportunity to the client to make direct communication with DP SIGN through the onsite center and at the same time gives them the chance of enjoying the benefits of the offshore development. Round the clock development is seamlessly done with this model. In this model client pays offshore center at the per month basis.

2.7 Delivery Model

A proper combination of synthesis motivates every engagement, enabling us to deliver technology solutions that give our clients a decisive competitive advantage. The client can decide among one of the following delivery models

  • Full offshore development
  • Full Onsite development with our developers and QA resource deployed at the client’s site
  • Hybrid model when the majority of team is at offshore and the few members are in onsite to help gather business requirement and help in deliverables.

Above mentioned models cater to the different requirements of clients like augmenting their development or QA teams, forming a new and complete project team, getting architects and designers for a new technology development. However, more onsite involvement increases the total cost of development. DP SIGN management team works with the client to help them choose the best model that fits into their business requirements.

2.8 Process and Standards

The following standards summarize the commitment of DP SIGN towards the international best practices.

2.8.1 Project management standards

At DP SIGN, we believe that project management is the key to success of any project, more so for IT projects. We closely follow the PMBOK as set by the Project Management Institute (PMI) standards.

2.8.2 CMMI: The process improvement initiatives

We have initiated the development of process standards in‐house with the implementation of CMMI (Capability Maturity Model Integration). This process improvement approach will provide our organization with the essential elements of effective processes. CMMI can be used to:

  • guide process improvement across a project or throughout an entire organization
  • integrate traditionally separate organizational functions
  • set process improvement priorities and goals

Processes being the pivot of the realization of products/services, DP SIGN ensures that every pertinent activity comports with the defined processes. The following sequence features the processes that are executed during the entire development lifecycle

2.8.3.1. Offshore team building process

This process primarily focuses on the team building approach and deals with both onshore and offshore development centers. The following phases and activities summarize this process

Phase: Project team creation

Activities:

  • Defining and signing off the scope agreement
  • Identification of key team members for project
  • Signing off the related agreements

Phase: Onsite to Offsite knowledge transition

Activities:

  • Offshore Team Building Process
  • Project Outsourcing Process
  • Project Management Process

Phase: Offshore process definition

Activities:

  • Tailoring standard methodology to comply with client’s requirements

Phase: Offshore simulation

Activities:

  • Simulation of client’s environment at offshore development center
  • Review and comply with service level agreements
  • Establishment of required infrastructure
  • Setting up the offshore team structure
  • Training the ODC team for client’s requirements

Phase: Offshore project execution

Activities:

  • Define and review the different phases of the project
  • Establishment of project plans for each phase
  • Execution of project in phase‐wise manner in adherence with the corresponding project plan.
  • “Project outsourcing process” continues hereafter.
  • Review of project plan as and when required

Phase: Review of ODC team and infrastructure

Activities:

  • Establishment of metrics to identify the client’s satisfaction level in
  • Terms of team structure/communication, infrastructure and any other relevant issues
  • Implementation of feedback from the client

 

2.8.3.2 Project outsourcing process

This process comprises of the following phases, activities and deliverables related to the project execution.

Phase: Analysis of requirements

Activities:

  • Requirement capture
  • Describing the old architecture
  • Identification of critical issues
  • Identification/assessment of client risk and mitigation measures
  • Establishment of project scope

Phase: Creation of Design Documents

Activities:

  • Development of system design schema
  • Creation of detailed project plan

Deliverables:

  • Design documents
  • Hardware and system architecture

Phase: Development/Unit testing

Activities:

  • Modules coding
  • Unit testing
  • Test case design and documentation

Deliverables:

  • Test Plan
  • Issue tracking log
  • Code walkthrough review
  • System test cases

Phase: System Integration/Testing

Activities:

  • Execution of test cases
  • Fixing bugs
  • Change request review
  • Update test cases
  • Update design documents

Deliverables:

  • Test plan and Test cases
  • Test log sheet
  • Approved changed request
  • Updated design documents

Phase: Acceptance/ release to production

Activities:

  • Verification of acceptance criteria
  • Fixing bugs
  • Review of Change request
  • User training
  • Development of user manuals

Deliverables:

  • Sign off on acceptance
  • Detail QA reports
  • User manual
  • Installation/release notes

2.8.3.3 Project management process

Phase: Initial Project Plan

Activities:

  • Estimation of effort and development time with support of lead developer and QA manager
  • Resource allocation for each task

Phase: Project tracking/visibility (recurring step till the delivery of project)

Activities:

  • Preparation of weekly status by project manager (For some clients there will be daily Scrum).
  • Discussion on project status with client in the defined period
  • Readjustment of resource as required
  • Updating project plan in accordance with change request issued by client

Phase: Project plan for next phase (recurring step till the delivery of project)

Activities:

  • Generation of project plan for next phase
  • Tracking of next phase

2.9 Domain Profile

DP SIGN offers its skills/services in two different segments i.e. System level programming and application level programming.

2.9.1 System Level Programming

DP SIGN has been doing various projects related with embedded system development. It is basically developing systems in C. We have good expertise in working on Linux platform as well as on Windows. Our work involves working in different protocols related with network. We have also been working with media formats like MPEG4. Following is the summary of Tools and Technology we use at DP SIGN at the System Programming unit:

System Programming unitSoftware
Development IDEEclipse CDT
Compilersgcc and g++
Debugging and Profiling toolsgdb, gprof, strace, ltrace, mtrace, linux trace toolkit
Testing ToolsCUnit, Cgreen
Bug Tracking SystemBugzilla
Version Control SystemSubversion
PlatformMontavista Linux 4.1, Red Hat Enterprise Linux
Protocols for NetworkReal Time Streaming Protocol(RTSP), Session Description Protocol(SDP), Real‐Time Transport

Protocol(RTP), UDP, TCP

Media FormatMpeg4

Tab: 2.1 System units and its Software

2.9.2 Application Level Programming

We provide specialized services to cater to the specific web requirements that are by practice defined by the client. In this context, we concentrate more on the implementation approach for the customer defined requirements coupled with the right technologies to deliver a high quality web solution. Our expertise is distributed but not limited to client server solution, thin client based application and web based application development. We have been working with our clients mostly in the area of E‐commerce solutions, CRM solutions and third party web integration.

Here is a list of technologies and platforms that we use to bring you the best, most efficient and cost‐effective solution.

TechnologyPaltform
Operating SystemLinux, Windows2000/ XP, WinNT
Web Page Design Scripting TechnologyAJAX, HTML/DHTML, XML, Java Script, PHP, Perl / CGI, .NET, ASP
DatabaseMysql, MSSQL, MS Access, Oracle
Graphics Design ToolsAdobe Photoshop, Adobe Illustrator, CorelDraw, GNOME Imaging Software
Web Development ToolsUltradev Deamweaver, DeamweaverMX, , PHP Editor, Microsoft Visual Basics, Microsoft Visual Studio.NET, Macromedia Flash
Programming LanguagesPHP, ASP, VB, C/C++, C#
Testing ToolsTest Track, Track+, Cpp‐Unit, N‐Unit, Win Runner, Load Runner
Bug Tracking SystemBugzilla
Version Control System:Subversion, CVS
Content Management SystemJoomla, Mambo, Droople, phpnuke
EcommerceOscommerce, Creloaded, Zencart, XCart, OscMax
Design and PM toolsMS‐Project, MS‐Visio, Rational Rose

Tab: 2.2 List of technology with platform

2.10 Competitive Advantage of DP Sign

DP SIGN maintains working hours with Time‐match/Time‐overlap facility. This way, our Japanese and American clients get complete visibility and interaction with the development team. DP SIGN possesses a strong team of architects, DBA, Programmers, QA personals and support staff with graduation in computer science from reputed universities. Not only that, it maintains formal tie‐up with reputed universities for interrupted supply of trained human resource

  • Compelling cost arbitrage advantage (better than India and the Philippines)
  • Reduces time‐to‐market and provides a frequent delivery and support model
  • In‐house Training facility for the project members depending upon the nature of project
  • Developers possess sound oral and written communication in English and are further trained by American Language Center
  • Defined Software process with state of the art tools/techniques involved in all phases of complete life‐cycle

2.11 Physical Infrastructure

  • 8000 Sq feet Software Development Centre capable of accommodating more than 100 resources (Can be extended as and when required)
  • 24 hour guarded premises (guarded by internationally acclaimed “Group 4 Falk) at the heart of Kathmandu.
  • Multi‐skilled resource pool
  • Strong team of architects/DBA/Programmers/QA personals and support staff
  • Networked workstations running Linux, embedded Linux and Windows NT/2000/XP
  • Dedicated server room with high security and standard network and server equipments
  • Hardware firewall (Sonic Wall) protected development environment
  • Uninterrupted Power Supply
  • Ergonomically designed workspaces
  • Backup placed at multiple locations (in multiple buildings)
  • Multiple lease and broad‐band internet connection extendable to 1Mbps of connectivity.
  • Dedicated conference room

2.12 Organizational Hierarchy Chart

 organizational_chart

 

Fig-2.1: Organization Structure

2.13 Number of employees

PrintingWeb site and online earnings
Technician-                  12

J. Technician-              8

Designer-                     2

Printer Operator-         2

Administration-           4

Marketing-                  3

 

Designer7
Database designer3
Marketing10
Customer Relation (Callers)10
Data Entry14
Teachers

Programmers

6+

10

Tab: 2.3 Number of employees

 

2.14 Introduction of Departments I have worked

2.14.2 Website development Department

Web site development in DP Sign is done in two ways, either it is build in-house or it is bought.

2.14.2.1 In-House Development

            2.14.2.1.1 Design the application architecture

Application architecture defines the technologies to be used by one or more or all information systems in terms of their data, processes, interfaces and network components. In DP Sign database like msql, sql, oracle, mysql etc were in use, I use mysql. They use .net and php as the programming language and I prefer to use PHP language in website programming.

Physical data flow diagram is used to establish physical processes and location issues.

            2.14.2.1.2 Design the database(s)

The purpose of this task is to prepare technical design specifications for a database that will be adaptable to future requirements and expansion. System analyst also participates in the database modeling and the system designers are responsible for the completion of the activity as databases are shared resource.

Database schema is also structured.

            2.14.2.1.3 Design the system interface

In this the system designer works with the system to develop input, output and dialogue specifications. For output the terminal screen or the printed papers were used and for input the data capture method is used.

System designers are responsible for the task and can use GUI (graphical user interface). For this I have used Macromedia Dreamweaver and Phpmyadmin.

2.14.2.1.4 Package Design Specifications

The final design task involves packaging all the specifications from the previous design tasks into a set of specifications that will guide the computer programmer’s activities during the construction phase of the systems development methodology.

            2.14.2.1.5 Update the Project Plan

Revaluation of the project is done. The project manager in conjunction with system owners and the entire team facilitates this tas

2.14.2.2 Buy Solution

If the DP Sign is willing to buy the website from the outsider then following is done:

2.14.2.2.1 Identify and Research Specific Products

In this task we research technical alternatives. The requirements specify the functionality, features and critical performance parameters for our new website. Research and information is collected from internal standards, information services, trade newspapers and periodicals offer. System Designer with help of project manager is responsible to complete the task

            2.14.2.2.2 Solicit Proposals or Quotes from Vendors

The solicitation task requires the preparation of RFQ (Request for Quotations) and RFP (Request for proposal). Request for Quotations is a formal document that communicates business, technical and support requirements for the application software package to a single vendor that has been determined as being able to supply that application package and services.

Request for proposal is also a formal document that communicates business, technical and support requirements for an application software package to vendors that may wish to compete for the sale of that application package and services,

2.14.2.2.3 Select and recommend the best vendor.

The purpose of this task is to validate requests for proposals and/or quotations received from vendors. Designer involves in data and database administrators, network administrators and applications administrators. The key outputs of this task are those vendor proposals that proved to be validated proposals or claims and others whose claims were not validated.

            2.14.2.2.4 Contract with the awarded vendor to obtain the product

Having ranked the vendor proposals the next activity usually includes presenting a recommendation to management for final approval. Salesmanship and communication skills are important. The purpose of this activity is to negotiate a contract with the vendor who supplied the winning proposal and to debrief the vendors that submitted losing proposals. A contract will be produced to the winning vendors.

2.14.2 Online Earning Department     

2.14.2.1 Online Earning Training:

In this training we were taught that how we can earn money online without investing money. This training last for 15 days for normal computer operator and for advance the time period is less. Online earning can be done by different means in this global market. Some of them are:

2.14.2.1.1 Online earning through blogging:

Blog or Web log is nothing but personal website where you can express your personal views, ideas, feelings etc. There are many sites such as Blogger, Typepad, Soulcast who provide blog services. You can earn online through Adsense. Here you have to place adsense ads in your blog. You will earn whenever viewers click on the ads.

2.14.2.1.2 Online earning through Ad Typing:

Online earning by Ad typing is another unique job opportunity. All you have to need to post Ads on various Free Ad sites. There are tons of sites that provide Ad Typing jobs. Typeinternational is very popular site. Typeinternational is providing nine different homes based earnings opportunities.

2.14.2.1.3 Online earning through Medical Transcription:

Medical Transcription is the fastest growing fields in health care. It is the process where you need accurately and swiftly transcribes medical records dictated by doctors and others, including medical history and physical reports, X-ray reports and pathology reports etc. Good English pronunciation, typing skill and acquaintance with medical terminology are the basic need of the job. You can earn lots of money through Medeical Transcription.

2.14.2.1.4 Online earning through filling of Market Survey Forms:

Filling of Market Survey Forms is another popular online job opportunity. Thousands of consumer products are fighting to get a pie of the billions of consumers worldwide. You can earn by simple filling up of forms regarding a particular product of a company.

2.14.2.1.5 Top Pay per click (PPC) Business Sites

Some of the sites that pay per click are:Name of sitesName of sites
www.google.com/adsense
www.yahoo.com/overtrue
www.publisher.yahoo.com
www.search123.com
www.lycos.com
www.click-share.com
www.income-machine.com
www.bidvertiser.com
www.typeinternational.com
www.daily-payday.com

Tab: 2.4 Collection of PPC sites

2.14.2.1.6 Earn money by blog posting:

We are paid from these sites on posting our comments or posts. Some of the sites are:

SNName of sites
1

2

3

4

5

www.technorati.com
www.digg.com
www.netscape.com
www.reddit.com
www.tailrank.com 


2.15 Some of our major Clients:

SNName of ClientSNName of Client
1.Laxmi Bank2.Siddhartha Bank
3.Jyoti Bikash Bank4.Kathmandu Medical College
5.Advanced Imaging & Diagnostic Centre6.Beijing Duck Restaurant
7.Institute of Professional Excellence8.BOK Choy
9.Oral Dental Home10.Glamour
11.South Asia Commodities & Brokerage12Cosmopolitan
13Axis Broking Solution

Tab: 2.5 List of major clients

2.16 Business Volume:

DP Sign was founded in 2007. So it is a newly entered company in the corporate world. But its sale figures are outstanding. The company has sales of over 10 million Nepali rupees in the financial year 2008-2009.

The overall sales volume is generated from three areas domestic, commercial and International. The prices of the products of the company range from Rs. 350(Domestic) to Rs. 1.5 million.

The Major portion of the revenue of DP Sign is Flex Printing, Online earning training and website designing and programming.

The partition of sales to total sales graph is given below:

business-volume-of-webocreation

Fig: 2.2 Business volume of DP Sign

According to the figures company’s 52% sales of Revenue is earned through website designing and programming, 11% of revenue is from online training, and 15% and 22% from online training and other sources respectively

Although DP Sign was founded in 2007 but it remained successful in getting its share in the market in a very short time (2007-2009) and through its loyal, devoted, professional and hardworking management it is expected that the company will expand its sales to about 4 million during 2010-2011.

Beside that company has also earn an impressive goodwill in the market through its quality services.

2.17 Products offered by DP Sign

2.17.1 Printing Services

SNMaterial TypeRateRemarks
1Printed backlit with box & light with fitting at site199.00p.sq.ft.Without vat
2Vinyl sticker cutting & pasting on backlit with box & light with fitting at site221.00p.sq.ft.Without vat
3Flex/ Frame & fitting at site38.00p.sq.ft.Without vat
4Mimaki soljet print Normal vinyl50.00p.sq.ft.Without Vat
5Soljet vinyl print & pasting on  forex sheet95.00p.sq.ft.Without vat

Tab: 2.6 Printing product of DP Sign

2.17.2 Web services

SNWeb Service TypeRate
1.Domain RegistrationRs. 1000+
2.Web spaceAs per space requirement
3..np domain registrationFree
4.Website design and developmentAs per design and requirement
5.Open  Source CMS (joomla, word press, durpal, umbraco, tomato, mambo, hippo, nuxeo)As per design and requirement
6.Search Engine Optimization(twitter marketing, social marketing, facebook marketing, affliation program)As per design and requirement
7.Online Earning TrainingRs 1500+

Tab: 2.7 Web services providing by DP Sign

 

2.18 Time Frame of Internship

timeline-webocreation

Fig: 2.3 Time frame representation in Gantt chart

Chapter 3

Analysis

3.1 Strategic Business Unit’s Analysis

DP Sign has different strategic business units and management as DP Sign is well aware that how to use these units strategically. In order to fully analyze the business units of DP Sign that are web development, online earning training and printing, I have used different analysis which not only give the true picture of the company’s different unit but it also gives the depiction of the overall industry analysis in which company is currently working. There are four types of Analysis which I have performed in order to explore the working of the organization.

3.1.1Web Development department Analysis

3.1.2 Online Earning department Analysis

3.1.3 PEST Analysis

3.1.4 SWOT Analysis

3.1.5 Five S’s of Workplace Organization.

All these analysis have been performed by getting data from real time industry situation as well as the organization. Research articles, news articles, internship reports, manuals are being used in order to effectively analyze the working of the organization. The historical data for the analysis has been taken or maximum 5-7 years back while current data till 2009 has been used.

3.1.1 Web Development department Analysis

Present status of Website development in DP Sign

Though the Website development in Nepal is developing and every year many company are being registered but professional person are lacking in our country. DP Sign is also facing the same problem so it is hiring professional from other countries. Like other company in Nepal, DP Sign is also lacking local customer as our country is lacking knowledge to use technology and computers.

But use of technology and website in Nepal is also increasing thus DP Sign also has to focus to the local customers. Even personal website are taking market so DP Sign should focus in this site by reducing the costs but increase the volume of sale which ultimately leads to increase in the profit.

Schools, college, institutions, shopping center are increasing thus DP Sign should focus in this sector also. One of the lacking of the DP Sign is that it lacks advertisement.

DP Sign has to face competition from:

  • Strong local market
  • New entrants in international market
  • Competition from existing customers
  • Economic recession

From strong local market the competition has been arising from few companies. These companies are well renowned not only locally but also internationally. In these local companies, DP Sign has been facing competition at website development. At locally and internationally DP Sign is facing the competition as the number of companies is increasing. As economic recession is a period of recession and throughout the globe world is suffering from the economic crisis, in such scenario, there is affect on website development also.

In context of DP Sign, the market capture internationally is very low in context of other website company so company should focus in maintaining the international customers.

3.1.2 Online Earning department Analysis

In context of DP Sign Online Earning training generate about the 15% of the Revenue. So this is also one of the most important departments of DP Sign but DP Sign is not focusing in it.

Internet in Nepal is increasing. Some business and people are eager to earn online by sitting in home and being boss of themselves so the online earning has also potential market to earn.

But DP Sign is not focusing in this sector and I suggest them to make a website to unite their team and exchange of click can be done so that everyone can get benefits.

3.1.3 PEST Analysis

PEST analysis is the analysis which we tend to perform in order to analyze the external as well as the internal environment in which organization is currently working. PEST analysis revolves around the four things.

  • Political Environment
  • Economic Environment
  • Social Environment
  • Technological Environment

Political Factors

There are many factors, which entice the organization with Government.

  • Tax policy
  • Quota
  • Cyber Laws
  • Online transactions law
  • Labor policy

Economic Environment

Recession, devaluation of currency and the policy of government have adverse effect in the economy.

Social Factors

Due to increase in education and technological sector, the educational power of the customers is increasing at a speedy rate. They are becoming aware about the brands and latest technology. Due to this, they are demanding high technological website at a low price in international market.

Technological Factors

Technology is also a key sector in term of external environment for website development. The technology is working as a substitute for man power with more efficiency. DP Sign has to focus in following

  • Error reduction
  • Less labor cost

DP Sign should have to focus in maintaining the harmony between the factors of PEST analysis so that it can progress in its life cycle.

3.1.4 SWOT Analysis

Performing a SWOT analysis involves the generation and recording of the strengths, weaknesses, opportunities, and threats in relation to a particular task or objective.

Strengths

  • Strong and Prominent International Image
  • Latest Technology
  • Competitive Workforce
  • Creativity and Innovation
  • Management Information System
  • ISO Certified Company
  • Locally Working(Expenses in NRs but earning in Dollars)

Weaknesses

  • Individualism
  • Low Production capacity
  • No opportunity of Training and Development
  • Lack of team work
  • Lack of continuity of Policies
  • Too much Specialized Jobs

Opportunities

  • New Emerging Markets
  • Bright Local Market
  • New Cyber laws and Policies
  • Implementation of technology and websites in government sector

Threats

  • Non-supportive government
  • Government Policies
  • Growing Competition
  • Political uncertainties

3.1.5 5 S’s of Workplace Organization.

I recommend the DP Sign to follow the 5 S’s techniques to promote workplace organization, ensure adherence to standards and foster the spirit of continues improvement.

  • The 1st S: Sort

To get rid of unwanted items, things should be in right place so that it can be gain ant the right time. Decide what is needed to be kept, and what is not needed and to be discarded.

  • The 2nd S: Set Location and Limits

To locate a specific place for specific items of a specific quantity, where needed. Determine addresses for materials and equipment. Put them in that place and keep them there.

  • The 3rd S: Shine and Sweep

Shine and sweep means to use cleaning to identify abnormalities and areas for improvement. Clean the workplace and at the same time visually sweep for abnormalities or out or control conditions.

  • The 4th S: Standardize

To consolidate the first 3 S’s by establishing standard procedures. Determine the best work practices and find ways of ensuring everyone does it the same “best” way.

  • The 5th S: Sustain

Sustain improvements and make further improvements by encouraging effective use of the ‘Check-Act-Plan-Do’ cycles. Keep all current improvements in place and develop an environment for future improvements.

3.2 What I would improve or do differently if I had the opportunity:

  • I could be better organized, especially with regards to paper work required for capital purchases and expense reporting for business travel.
  • I could learn to manage my time better, planning parallel execution of some short duration activities when long running operational activities are occurring.
  • This would reduce personal idle time when waiting for long duration activities to complete.

Chapter 4

Recommendations

There are few things which can be implemented and improvement can be made.

  1. There must be career development opportunity for the employees so that they can work energetically in the organization as there is high turnover due to lack of information in the related sector.
  2. Remuneration System must help in motivation as better remuneration package can do more in this highly competitive environment.
  3. Work environment at DP Sign is such that it does not encourage the staff to work effectively and I recommend that jobs should be such that the worker really enjoy what they are really doing.
  4. Staff as an individual is good but as a team is very bad, this thing should be overcome by promoting the team based culture by the company.
  5. What I feel while working in DP Sign was that the top management is taking HRD as an expense rather than an investment as in the future the real capital or asset will be in the form of workforce rather than monetary capital.
  6. In DP Sign there are uses of advance technology so the employee outside the world cannot cope easily with the internal environment so socialization process should perform while recruiting the new employee.
  7. I suggest DP Sign to make a website to unite their online earning team and exchange of click can be done so that everyone can get benefits.
  8. There are problems in webhosting services as the mail is sent to the scams sector so it should be maintained and the reliable up to date time is 98% only so the webhosting services should be changed.

Chapter 5

Conclusion

During my internship training at DP Sign I have learned a lot and my vision and practical exposure has broadened very much from my three months internship. In the website development and online earning sector, DP Sign is contributing a lot and is using modern technology to take the company to new horizons and is moving as per its slogan “A strategic partner of our clients not a mere vendor”.

I have carried out my responsibilities and duties in the field of website designing and online earning by which I am capable to design and program website and started to earn online.

After doing my internship it becomes clear to me that books are only dealing with the ideal situation while in real world it is not so, and you have to face many problems particularly in programming and designing field in which you are dealing with codes and the behavior of software to handle them. Beside this, I just came across with abstract and the concepts develop with thorough study able to make a vague mental image while working in a real scenario.

Further, I also concluded that 100 percent concentration, full care, analytical, descriptive, knowledge and communication skills are the key prerequisites for working in a real world.

Anyhow, precisely speaking this internship of three months is memorable period for me during which I availed the opportunity to flourish my communication skills, polish my capabilities and abilities, upgrade my knowledge about latest technology and application tools and broaden my vision and exposure towards practical life.

This internship proves better for me in two way, on one side it help to develop a personality in me which exactly match the professionalism in web development and secondly it help to strengthen my decision about the specialization in web technology as my personality exactly match the nature of job.

Chapter 6

PROGRAM WORK PLACE RELATIONSHIP

This project has proved to be very useful in putting the theoretical knowledge learnt in college into practical knowledge. Through this project the various subjects learnt by us such as principle of management, system analysis and design, C programming, web technologies, Object oriented languages, organizational behavior and other programming have been put into use practically.

The subject matter of system analysis and design and other programming languages and web technologies learnt theoretically were put into use in this project. Planning of the assignment, locating information sources, collecting and analyzing data, presenting charts and tables, programming, website designing and programming, understanding system and software as well as re-engineering them etc. which are already studied by us in books was very helpful in putting it into practical experiences and preparing this project. The theoretical knowledge of web technologies, programming languages and managerial courses were helpful in carrying out the SWOT analysis, PEST analysis and other analysis.

This program is very helpful in putting our theoretical knowledge into practical knowledge. All the subject matter studied by us in previous semester was put into use while carrying out this project. Studying books is a different thing and going through all the things studied is different. This program has provided a platform to undergo real life problems and experiences of business which will be fruitful to us in coming years.

Bibliography

  1. Book References:
  1. Annual Report of DP Sign
  2. Operating Manuals of the DP Sign
  3. Publications of the DP Sign
  4. System Analysis and Design Methods, McGraw-Hill Companies
  5. Internship Report Management Information System, Prentice Hall
  6. Software Project Management by E.M. Bennaton Second Edition.
  1. Website References:
  1. dpsign.com.np
  2. google.com and other search engine to search
  3. scribd.com
  4. esnipps.com
  5. wikipedia.com (The encyclopedia)
  6. docstoc.com

APPENDICES

project-delivery-organization-for-large-project

Fig: Sample Project Delivery Organization for a large project in DP Sign

 in-house-development-process

Fig: In-House Development process in DP SIGN

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